Welcome to Vivid Tiles. We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

Information Collected

We collect:

• Personal Information: Name, email, mailing address, and phone number for orders or newsletter subscriptions.
• Payment Information: Credit card details for purchases.
• Technical Information: IP address and browser type for analytics.
• Cookies: To track browsing and improve user experience.

Use of Information

We use your data to:

• Process and fulfill orders.
• Communicate about orders, including confirmations and shipping.
• Send promotional emails if you opt-in.
• Analyze website traffic to enhance functionality.
• Comply with legal obligations.

Sharing of Information

We may share your data with:

• Service providers for order processing, shipping, and payments.
• Shipping companies for delivery.
• Legal authorities if required by law to protect rights.

We do not sell or rent your data to third parties for marketing without consent.

Data Security

We use secure servers and encryption to protect your data from unauthorized access or loss.

User Rights

You can access, correct, or delete your personal information by contacting us at the details below.

Children’s Privacy

Our site is not for children under 13. We do not knowingly collect data from them and will delete it if found.

Data Retention

We keep your data as long as needed for order processing or legal compliance, then delete or anonymize it.

Changes to the Policy

We may update this policy, posting changes on our site with the revision date.

Contact Information

Email: info@vividtiles.com
Postal Address: 9th Floor, No1 Building, #20 Rongfu Road, Shangsha Industrial District, Chang’an Town, Dongguan City, Guangdong Province, China

Cookies Policy

We use cookies for site enhancement and analytics. Continuing to use our site means you agree to cookies, which you can manage via browser settings.

Third-Party Services

Our site may link to third-party sites; we are not responsible for their privacy practices. Review their policies separately.